We see a beautiful paradox in the simplicity of brewing coffee and the complexity of its mastery.
When we first received a sample of Methodical Coffee a few months ago right out of the box we were blown away by the beauty of the packaging. A beautiful bag of watercolor flowers for a beautiful coffee. Seriously. One of our employees cut the bag down and framed it it's so beautiful. To us, this attention to detail sets the precedent for the care that goes into each coffee.
"Methodical Coffee opened on February 11, 2015 with pennies in the bank. We opened with a line out the door that stayed out the door until we closed. We believe that any successful business is built upon three pillars: exceptional product, customer service, and experience."
Arrow Coffee Co operates on very similar experiences, especially customer service and experience. You can get coffee anywhere, seriously just within 50 feet of our shop there are two other options for coffee. But what brings us back to any business? The experience. Obviously, the product matters, but that alone won't keep you going. We are in the service industry, which gets a negative connotation, but we are also in the hospitality industry. This means that all of our customers should be treated the same way that we treat guests in our own homes.
In a conversation with Methodical, the biggest take away for us was when they said "We try not to take ourselves too seriously." This statement echoed with us, because we also try not to take ourselves too seriously, but we take our craft seriously. To us, this means that we can talk nerdy with the extreme coffee enthusiasts, but we also want the first time coffee drinker to feel just as welcome. What you enjoy isn't wrong, you enjoy it, it's subjective.
We are proud to offer Methodical Coffee on bar for this month and hopefully again in the future as they continue to grow, and we know that they will!